Skip to content

Download your data

For Students and families, Coaches, Dojo owners and administrators

In short

Open My account from your account menu and press Download my data under Your data. Your browser downloads a file of the information your account holds — your profile, memberships, athlete records and their history, comments, RSVPs, payments and signed documents. You need a verified email address, and you can download up to five times in a day.

Where to find it: your account menu → My account

Downloading it

  1. Open your account menu → My account.
  2. Under Your data, press Download my data.
  3. Your browser saves a file named karateshowcase-my-data followed by the date. Nothing is emailed.

What is in the file

Everything associated with your account across your dojos: your profile and memberships, your email preferences and notifications, the athlete records you own or are a guardian of — with their matches, gradings, results, attendance and belt progress — your comments, RSVPs, plans, fees and payments, the documents assigned to you and the full copies you signed, the invitations sent to your email address, the reports you made, and the enquiries to a dojo that are connected to your account.

An enquiry is connected to your account when you send it while signed in, using your account's verified email address, or when the dojo invites you from it and you open the link in that invitation's email. An enquiry sent while you were signed out is not connected to your account just because it used the same email address: it stays the dojo's record. To get a copy of it, or to have it deleted, ask the dojo, or email info@KarateShowCase.com and we will help once we have verified the request.

Some things are not in it, and the file says so: questions asked of a dojo's AI Sensei (they are stored without anyone's identity), and records that are a dojo's own correspondence.

Good to know

  • A child's records come with your file while you belong to their dojo. If the dojo removes you, they no longer do, apart from what you paid for or signed yourself.
  • You need a verified email address.
  • Up to five downloads in any 24 hours.
  • For anything you cannot do in the product, email info@KarateShowCase.com.

Last reviewed

Still need help?

Questions about your dojo — its classes, prices, schedule or your membership agreement — are your dojo’s to answer, and the AI Sensei on your dojo’s page can help with those. For anything about KarateShowCase itself, email info@KarateShowCase.com.